FAQs about RFID Products

We are continuously adding to this list of FAQs. Please always check here first to find the answer to your question. If you are unable to find the answer then please contact us with your question.

Table of Contents

Q1: Can I get samples for free?

Yes. We will be glad to send you free samples of our RFID products, sometimes we charge part of the shipping cost. Simply visit our Contact Us page, and we will promptly send them to you. Usually you can receive it within 7 days.

Q2: How do I place an order?

  1. Provide the design you need to print and get our quotation.
  2. After the quotation is approved by you, we will give you a confirmation draft, including key information such as process parameters and product quantity.
  3.  If production proof get sign off, we will arrange production and deliver it to you after completion.
Note: We require payment in full before we design or produce your order unless you have established payment terms with Newbega.

Q3: I don't have a designer. Can you create a design for my company?

We would be happy to create a design for you. According to the degree of design difficulty, we will charge a design fee of US$30 to US$100.

Q4: What is the thickness of your card?

The thickness of the printed card is between 0.3mm and 1.5mm. If it contains a contactless RFID chip, the thickness is usually 0.86mm.

Q5: Will I be able to approve the final production proof before production?

Yes, you will receive an PDF file proof to approve prior to your order entering production.

Q6: How long will it take to receive my order?

It depends on the complexity of your process, your preferred method of transportation, and whether you require expedited production. Please ask your sales representative for a delivery time. Usually we can complete the order within 8-15 days, and complete the shipment via FedEx within 7 days

Q7: What is the minimum order?

Our minimum order is 1000pcs.

Q8: What brands of hotel cards can we make?

The hotel cards we often produce are Vingcard (ASSA ABLOY), Betech, Level, Kaba, Salto, Digikey, Tengo. And we produce more VINGCARD hotel door lock cards with Mifare 1k, Mifare 4K and Mifare Ultralight EV1 chips.

Q9: How do you guarantee your quality?

60% of Newbega RFID products export to the UK, Spain and US, customer satisfaction is the proof of our products quality. All our products would be 100% inspected before shipping to you. If you found any quality issue, we will 100% refund you!

Q10: What service can I get from you if I become your customer?

Newbega is an expert RFID products manufacturer especially based on B2B, if you need any assistance, our after-sales team will be willing to help you. And you can enjoy the following services:

  • 24 hours online service
  • refund service if there are quality issues
  • specialized design service
  • festival gifts for our old clients

If you need any supports, please free to contact us at any time you like~

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